Frequently Asked Questions
Get the answers to some of our most commonly asked questions below. If you're still unsure, just send an email to info@salonbookingmanager.com
What does it cost to use Salon Booking Manager?
Salon Booking Manager is simple and flexible: £33 per month for a single salon and £97 per month for multi location salons with up to 15 staff. There are no contracts, and you can cancel at any time, giving you complete control without long-term commitments.
How easy is it for my clients to book appointments online?
Our system makes booking effortless for your clients. With just a few clicks, they can schedule their preferred services anytime, anywhere—no calls, no waiting, and no confusion. This convenience keeps your calendar full and your clients happy.
Does the system send automatic reminders to reduce no-shows?
Yes! Automated SMS, email, and WhatsApp reminders keep your clients informed and reduce missed appointments. This feature saves you time and keeps your salon running smoothly.
Is the booking page fully customisable to match my salon’s branding?
Definitely. You can adjust colours, fonts, layouts, and even choose from predefined themes to create a booking page that looks and feels exactly like your salon. Every client interaction reinforces your brand. You can even host it on your own domain.
Does the system integrate with my existing calendar and tools like Google or Zapier?
Absolutely. Sync all your calendars such as Google, Outlook, or Apple and connect with tools like Zapier for automation. This ensures your schedule stays accurate and reduces manual admin work.
How does the AI Booking Assistant help manage appointments?
Our AI Booking Assistant automates scheduling, answers client queries, and books appointments 24/7. It ensures clients get instant responses while freeing your staff from repetitive administrative tasks. You can also embed it anywhere!
How is Salon Booking Manager different from other booking tools?
With us, you get your own, fully featured salon booking system, 1-to-1 UK-based support and personal onboarding, free transfer from your old system, plus ongoing help whenever you need it. You’ll also unlock access to our private Facebook group for salon owners, packed with real business advice, tips, and peer support. On top of that, we include live training sessions and premium features (that others charge extra for) all built in, with no hidden costs.
Can I manage multiple staff members and locations from one account?
Absolutely. Whether you run one salon or several across different cities, you can coordinate staff, services, and schedules from a single dashboard. Managing multiple locations has never been this seamless.
Can I take online payments and deposits directly through the booking system?
You can accept secure online payments and deposits via Stripe, PayPal, Square, and more. Clients can pay instantly, which reduces no-shows, improves cash flow, and streamlines your check-out process.
Can clients create profiles and manage their own appointments?
Yes! Clients can create profiles to manage appointments, view their booking history, and update personal details. This self-service feature saves you time and enhances the customer experience.
Can I offer extras, gift cards, or discounts through the system?
Yes! Upsell extras, sell gift cards, and offer discounts with just a few clicks. These features help you increase revenue, reward loyalty, and give clients more options to personalise their experience.
Is there a mobile app so I can manage my salon on the go?
Yes! The native iOS and Android apps let you manage bookings, staff schedules, payments, and client communications anywhere. Stay in control even when you’re away from the salon.
Try Salon Booking Manager Yourself
Click the button below and we'll set you up with a free demo account with all the features and 'walk you through' how to use it online
PLUS: Your first 10 appointments are on us!